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A quick anecdote.

A passenger train breaks down in the middle of nowhere with a delegation of railroad VIPs on board, including the president of the company. The locomotive simply won’t start and everyone is stranded. However, the president knows a passenger on the train was one of the designers of the locomotive and pleads with the man to help fix the problem and get the train back under way. The design engineer says, “Sure, it’ll cost you $10,000.” Desperate for a solution, the president agrees.

The engineer then takes a hammer, walks up to the side of the locomotive, inspects a few specific areas, and suddenly swings the tool against the steel panel. The locomotive immediately springs to life. The president runs over; instead of being pleased that the train is running again, he screams: “$10,000? Why in the world would I pay you $10,000 just to hit the thing with a hammer?” The engineer simply replies, “I threw in the hit with the hammer for free. Knowing where to hit it cost $10,000.”

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